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Too soon to tell....(m) (archive)
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Posted by MikeP on December 07, 2001 at 19:35:46:

In Reply to: How does Jag service measure up to BMW service? posted by ioNYC 25 first sports sedan on December 07, 2001 at 19:06:10:

The Jaguar Dealer is much smaller than the BMW dealer here, so it's a lot more laid back and personal. I was happy that they checked with Jaguar on a problem they had never seen before. There are 2 additional fixes that need to be done and the parts are on order. We'll see how that turns out. I can tell you that BMW is much more responsive to email sent through their "Owner's Circle" than Jaguar is through the "MyJaguar" email. BMW has called me back the same day on several occasions, whereas I have yet to hear from Jaguar in close to a week.

Mike


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