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hey, I just did my first Zaino here in the Bay Area, too.
I started w/ Dawn, then claybar w/ Z7 spritzer. Then z7 wash. then Z5/ZFX (I think this step replaces z1 or z2), then z6 spritz, then z5/zfx, then z6 sprits. I applied w/ the applicator that came w/ Zaino, and removed w/ the microfiber towels from bimmerworld.
When I did the z5/zfx piece on the right rear corner that was in the sun, I found it a little harder to get off. I just pressed a litter harder. i also found that it was easier to remove the 2nd time after I had done the interim z6.
...so, i think your problem (humbly) might have been 1) you didn't do the "whole shebang" (???) or 2) you left the polish on too long and in the sun to boot.
well, good luck and send us pics!
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