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| Message: | I got the horrible experience in Laurel BMW of Westmont too yesterday. We had a 03BMW 525i leased for almost 3 years. We went to Laurel BMW of Westmont to get a new car lease. The salesman Jeff Abbas told us a lot of fancy things about the deal for 06BMW 525xi. We trusted him. Jeff Abbas didn't tell us any other costs beside the monthly pay and downpay. We were not told the actual purchase price of the car. The closer urged us to sign the doc, he was very impatient and rude. We paid $4688 by credit card, monthly pay will be $545 (10000mile per yr) for two years. After signed contract, we realized the car price is $48782, and some extra fees occurred in the contract, such as acquisition fee $625, doc fee $55, most terrible, a rent charge of $4049. After lunch, we still felt very uncomfortable about the deal. So we returned and requested to cancel. The manager came out and told us all the paper already submitted to the bank (Saturday late afternoon), threaten us to pay big money if cancel the deal. We realized this is a lease can't be cancelled although we just signed a few hours ago. Besides, we just found we need pay other $350 when lease ends. We are international contractors working in US, and we love this country. Unfortunately we got the worst experience ever. Maybe this is the dark side of this country's society. These people can do anything to fool the customer in order to make money. Laurel BMW of Westmont definitely is the worst car dealer we have experienced. We would tell everyone to void this dealer. | ||||
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